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Tuesday, October 19, 2004 - XM "Manger" to respond...
 
Here's the latest in my XM saga. I'm a few days late in posting it here, but, it does show when it was written.
On Oct 7, 2004, at 5:49 PM, listenercare@xmradio.com wrote:

Dear Guy,

Thank you for contacting XM Satellite Radio. We apologize for the delay in our response.

In order to assist you, we have escalated your issue. To our Customer Care Manger. Who will further look into your concerns for you.

If you have any questions or concerns please feel free to contact us at 1-800-XM RADIO. As always please visit us at www.xmradio.com website for more information on how to save money with our multi-year packages.

Listener Care Representatives provide amazing care in dealing with activations, general inquires, trouble shooting and billing care services from:

Monday - Saturday: 6AM - 2 AM EST
Sunday: 8AM - 8 PM EST

Best Regards
Carl Gordon
XM Listener Care

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