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Tuesday, October 26, 2004
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The latest in my XM Saga
From: listenercare@xmradio.com
Date: October 21, 2004 11:47:38 AM PDT
Subject: Re: General Information
Dear Guy,
Thank you for contacting XM Satellite Radio. We apologize for the delay in our response.
Your concern is understandable. We have escalated to management and they will call you back at (XXX) XXX-XXXX within the hour. We certainly understand your frustration with this matter. Please accept our apologies for your inconvenience.
If you have any questions or concerns please feel free to contact us at 1-800-xmradio.
As always please visit us at xmradio.com website for more information on how to save money with our multiyear packages.
Listener Care Representatives provide amazing care in dealing with activations, general inquires, trouble shooting and billing care services from:
Monday - Saturday: 6AM - 2 AM EST
Sunday: 8AM - 8 PM EST
